Not Eligible for Prescription Renewal | EyeQue

Prescription Renewal Isn’t the Right Fit. But You Have a Better Option.

Based on your information, you do not meet the requirements for online prescription renewal at this time. That does not mean you have reached a dead end. It means a more complete at-home vision check is the better next step.

Most customers who aren’t eligible for renewal use VERAI instead.

Why You May Not Qualify

Prescription renewal is only available for individuals who meet specific eligibility and regulatory requirements.

Prescription renewal requirements

Renewal can only be issued when eligibility and regulatory requirements are met.

Prescription renewal is only available for individuals who meet the requirements for online issuance, including:

  • Live in a state that allows the service.
  • Meet the required age range.
  • Have an existing, stable prescription.
  • Do not have certain eye conditions.
  • Can safely renew without an in-person exam.
If these conditions are not met, or if regulations do not allow renewal in your case, a renewal cannot be issued online from EyeQue.

Not eligible does not mean no solution.

Check your vision from home

VERAI is the better next step.

If your vision needs updating, the best next step is to get a more complete assessment of your eyes.

VERAI allows you to measure your vision and better understand what your eyes may need using your smartphone. This is a more appropriate option if your prescription cannot be safely renewed.

Continue with a Vision Check

When prescription renewal is not the right fit, VERAI gives users a better way to move forward from home.

EyeQue

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you are now being redirected to the storefront of eyequepro.com.