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EyeQue is on a mission to bring affordable eye care to everyone.

We’re putting accurate vision tests directly into the hands of people around the world. Our patented technology makes self-administered eye tests available to billions of people– many of whom may not have had the ability to test their eyes and correct their vision without access to low cost, convenient solutions.

Leadership Team

In 2015, our founders Tibor and John discovered an MIT patented technology that could theoretically create a smartphone powered refraction test rivaling traditional room-sized ophthalmic refractometers. Realizing the global impact of such technological advancements, they set out to develop optical smartphone attachments and mobile applications that empower people anywhere to test their own vision and take part in their own vision correction.

Tibor Laczay
Tibor Laczay

CEO & Co-founder

John A. Serri
John A. Serri, PhD

CTO, COO & Co-founder

Life at EyeQue

We believe clear vision is a right, not a privilege.
Empowering a change in the eyecare industry begins with empowering our employees – giving them the tools and support to make a difference.
We are fiercely honest.
We are customer obsessed.
We work hard, play nice, and care about the people around us.

women with laptop

Join Our Team

We’re revolutionizing the vision care industry. If you’re passionate, hard-working, and like to have fun while working with cutting-edge technology, we’d like to hear from you.

  • Optical Engineer

    Optical Engineer

    EyeQue is on a mission to elevate eye care using smartphone-based technology. Based in Newark, CA, EyeQue is an exciting mid-stage start-up inspiring consumers to care for their eyes by putting affordable, accurate vision tests directly into their hands. Using revolutionary patented technology, the EyeQue Personal Vision Tracker earned the Best Innovation Award at CES and honors at SPIE Prism Awards. EyeQue has an ambitious and exciting new product roadmap for 2018 awaiting its Optical Engineer!

    Responsibilities
    • Design, develop, build, and test optical components, systems, and products.
    • Hands-on integration and collaboration with multiple disciplines such as software, electrical, and mechanical engineering.
    • Develop test methodologies for components and systems evaluation.
    • Maintain and update product functional specifications.
    • Work closely with overseas Contract Manufacturers to troubleshoot and improve manufacturing readiness.
    Requirements
    • PhD in Optics, Physics, or Electrical Engineering with 5+ years of relevant work experience.
    • Hands-on experience with modeling optical imaging systems.
    • Familiar with optical and CAD software such as Zemax and SolidWorks is a MUST.
    • Experience in technical writing and patent development.
    • Effective communication, interpersonal and leadership skills.
    • Strong project and time management skills.
    • Ability and desire to work in a collaborative environment and fast-growing R&D team.
    • Basic experience with optometry, eye diagnostic technology, and or medical devices while not a basic requirement is most desirable.
    • LOCAL BAY AREA candidates strongly preferred.
    Compensation / Benefits
    • Competitive base salary and performance-based bonuses
    • Employee Stock Option Plan
    • 401(k) plan with 3% company contribution
    • Comprehensive health benefits with company-paid premiums for the employee
    • Monthly gym stipend
    • Unlimited snacks/drinks, catered bi-weekly Friday lunches, and monthly happy hours
    • What a great place to work!
  • Hardware Design/Electrical Engineer

    Hardware Design/Electrical Engineer

    EyeQue is on a mission to elevate eye care using smartphone-based technology. Based in Newark, CA, EyeQue is an exciting mid-stage start-up inspiring consumers to care for their eyes by putting affordable, accurate vision tests directly into their hands. Using revolutionary patented technology, the EyeQue Personal Vision Tracker earned the Best Innovation Award at CES and honors at SPIE Prism Awards.

    Responsibilities

    • Design, develop, build, and test electronic components, systems, and products.
    • Hands-on integration and collaboration with multiple disciplines such as software, optical, and mechanical engineering.
    • Develop test methodologies for components and systems evaluation.
    • Maintain and update product functional specifications.
    • Work closely with overseas Contract Manufacturers to troubleshoot and improve manufacturing readiness.

    Requirements

    • PhD in Electrical Engineering plus 2+ year of industry experience or a Master’s degree in Electrical Engineering plus 5+ years of relevant experience.
    • PCB design and SMT layout experience is a must
    • Firmware design and implementation
    • Basic understanding of Bluetooth technology design
    • Control systems and user interfaces
    • Mobile devices and mobile device interface
    • Design for manufacturing
    • Ability and desire to work in a collaborative environment and fast-growing R&D team
    • Innovative, self-motivated with a can-do attitude

    Compensation / Benefits

    • Competitive base salary and performance-based bonuses
    • Employee Stock Option Plan
    • 401(k) plan with 3% company contribution
    • Comprehensive health benefits with company-paid premiums
    • 13 PTO days and 10 Company holidays a year
    • Flexible work schedule
    • Monthly gym stipend
    • Unlimited snacks/drinks, catered lunches every other Friday, and happy hours
  • Software Engineer

    Software Engineer

    EyeQue is on a mission to elevate eye care using smartphone-based technology. Based in Newark, CA, EyeQue is an exciting mid-stage start-up inspiring consumers to care for their eyes by putting affordable, accurate vision tests directly into their hands. Using revolutionary patented technology, the EyeQue Personal Vision Tracker earned the Best Innovation Award at CES and honors at SPIE Prism Awards.

    As a Software Engineer, you will design and development of web applications including the analytical platform of the EyeQue Cloud used to analyze and model user data. You will be working on cutting edge cloud based technologies with a world-class team of Optical Engineers, Software Engineers, and business leaders in eye & vision care.

    Responsibilities

    • Design and develop both backend and frontend consumer-facing e-Commerce and web-based applications
    • Maintain and improve the current code base and develop new features and functionalities to support the company’s product roadmap
    • Support the operation team to ensure the e-commerce site stability and maximize uptime
    • Participate in code reviews to ensure code quality and knowledge sharing

    Requirements

    • MS or Ph.D. in Computer Science and Mathematics or related fields
    • 5+ years experience developing large scale, consumer-facing web application
    • 3+ years programming experience in PHP and JavaScript
    • Good understanding of MVC framework, LAMP stack, Zend framework, ORM, caching mechanism (Memcache/Redis)
    • Familiar with JSON API development and tools, ex. Swagger and Postman
    • Experience with E-commerce platform (ex. Magento) is a plus
    • Experience in consuming or creating web services with REST or SOAP
    • Proficiency in Javascript, experience with Dojo framework would be a plus
    • Good understanding of asynchronous request handling, partial page updates, and AJAX
    • Basic understanding of web markup, including HTML5 and CSS3
    • Experience with the Agile Software Development Life Cycle (SDLC) such as Scrum/Sprint development environment
    • Experience with unit testing & Test Driven Development (TDD)
    • Team-orientated and good communication skills

    Compensation / Benefits

    • Competitive base salary and performance-based bonuses
    • Employee Stock Option Plan
    • 401(k) plan with 3% company contribution
    • Comprehensive health benefits with company-paid premiums
    • 13 PTO days and 10 Company holidays a year
    • Flexible work schedule
    • Monthly gym stipend
    • Unlimited snacks/drinks, catered lunches every other Friday, and happy hours
  • Customer Support Representative

    Customer Support Representative

    EyeQue is on a global mission to elevate eye care. Headquartered in Silicon Valley, EyeQue is dedicated to inspiring consumers to learn about and care for their eyes by putting affordable, accurate vision tests directly into their hands. Based on revolutionary patented technology, EyeQue is bringing self-administered eye tests to billions of people around the world, many of whom may not have had the opportunity to test their eyes and correct their vision without access to this low cost, convenient solution. The EyeQue Personal Vision Tracker earned the Best of Innovation Award at CES in 2017 and 2019!

    As a Customer Support Representative, you will work with a leading team of engineers, optical product experts, eye care vision leaders, marketers, and innovators. You will provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for EyeQue.

    Responsibilities

    • Become an expert on EyeQue’s products and services.
    • As a hands-on customer advocate and inborn relationship builder, the Customer Service Representative will provide excellent support to customers and delight them by resolving issues efficiently in a professional and timely manner.
    • Provide accurate documentation of customer inquiries, requests, and resolutions.
    • Work closely with the marketing, hardware and software engineering teams to coordinate order processing, resolve disputes, and provide timely feedback regarding service failures/customer concerns.
    • Work closely with management to create and maintain SOPs, KPIs and training material for internal and external use.
    • Identify, develop, implement process improvements and incorporate best practices in order to meet market and organizational needs.
    • Manage orders by ensuring timely shipment of orders, answering questions about product and order status over the phone; email or chat, as well as process customer orders; changes and returns according to EyeQue’s internal policies and procedures.
    • Ability to pick, pack and ship customer and distributor orders.
    • Count and reconcile inventory.

    Requirements

    • Bachelors degree in business, marketing, communications or a related field.
    • Minimum 1-year relevant customer service experience for a technology company.
    • Flexibility to work early morning or late evenings, weekends, and holidays if needed.
    • Proficient in spreadsheets and analytics.
    • Knowledge of ERPs, CRMs, webstores, and shipping software.
      • Familiarity with Magento 2.0 a plus
      • Previous experience with ZenDesk suite of customer service tools
    • Excellent understanding of supply chain logistics in order to fulfill orders, inbound and outbound freight including international scope.
      • Familiarity with UPS WorldShip
      • Experience with trade show logistics a plus
      • Previous experience with Amazon Seller Central a plus
    • Understanding and knowledge of customs and VAT (Value Added Tax) implications.
    • Superb customer support skills with an inborn ability to develop relationships with customers and delight them.
    • Ability to lift a minimum of 25 lbs.

    Compensation / Benefits 


    • Competitive base salary and performance-based bonuses
    • Employee Stock Option Plan
    • 401(k) plan with 3% company contribution
    • Comprehensive health benefits with company-paid premiums
    • 13 PTO days and 10 Company holidays a year
    • Flexible work schedule
    • Monthly gym stipend
    • Unlimited snacks/drinks, catered lunches every other Friday, and happy hours

     

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