Last updated October 3, 2016
PERSONAL INFORMATION COLLECTED
In order for you to access certain premium, services and to purchase products that we offer via the website and through the myEyeQue app, we require you to provide us with certain information that personally identifies you ("Personal Information").
Personal Information includes the following categories of information:
1. Contact Data (such as your name, mailing address, and email address)
2. Financial Data (such as your account or credit card number)
3. Demographic Data (such as your zip code, age, and income).
4. If you communicate with us by email, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.
5. When ordering or registering on our site, as appropriate, you may be asked to enter: year of birth, gender or other details to help you with your experience and improve the accuracy of the EyeQue test results.
USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION.
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may visit your personal profile at www.eyeque.com.
If you wish to change data in your account and are not able to, contact email@example.com
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or directly enter information on our website or through the myEyeQue application.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We collect your email address in order to:
User-entered refractive correction prescriptions or information from other sources onto the EyeQue website are not considered medical records. EyeQue may use these values to assess the overall performance of the EyeQue services. This information is not shared with other users but is available to EyeQue personnel responsible for product development and web site management.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Our website is hosted in a secure cloud environment. While no website nor database can be 100 percent secure, we strive to make every reasonable effort to keep data private. All PII is sent to our servers is through secure internet using https / ssl.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only allowed limited accessibility. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, or enters, submits, or accesses their information to maintain the safety of the user's personal information.
All financial transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
You can choose to have your computer's browser warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help menu to learn the correct way to modify your cookie settings.
If you turn cookies off, some features will be disabled. These features will affect your site experience, efficiency and may cause the site to function improperly. However, you will still be able to place orders.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
We do not sell, trade, or otherwise transfer to outside parties Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, research or other uses.
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act (OPPA)
- See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
You can change their personal information by logging in to your account
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
This website is not marketed, designed to invite or to be used by any person under the age of thirteen (18) years of age. When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. See: https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children%27s-privacy
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.